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Denmark Street Surgery
 Denmark Street Surgery
national health service

Denmark Street Surgery

Darlington
Co Durham
DL3 0PD
Tel: 01325 460731
Fax: 01325 362183
Email:denmark.street@nhs.net

 


 

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 PRACTICE PHILOSOPHY

 

The Partner and staff at Denmark Street Surgery have adopted the following mission statement:

 

"The Practice aims to work together to provide sustainable quality healthcare"

 

 


 

 

 

 

If you're in the 40-74 age group without a pre-existing condition, you can expect to receive a letter from your GP or local authority inviting you for a free NHS Health Check every five years. 

 

What is an NHS Health Check?


The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

 

 


 

 

 

 Common ailments your pharmacist can help with

 

 

Every year, millions of us visit our GP with minor health problems that our local pharmacist could resolve.

 

It's estimated 50 million visits to the GP are made every year for minor ailments such as coughs and colds, mild eczema and athlete's foot.

 

But by visiting your pharmacy instead, you could save yourself time and trouble. Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time – just walk in.

All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help clear up the problem.

 

If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP instead.

 

What's more, many pharmacies are open in the evenings and on the weekends.

 

If everybody went to a pharmacist with common health problems, more time would be freed up for our GPs. This might make it easier to get a convenient appointment with your GP next time you need one.

 

So, if you have a common health problem, a trip to your local pharmacy is an option.

Your pharmacist may be able to help with:

Some pharmacies also provide truss fittings, stoma products and incontinence supplies.

 

 

 


 

 

Denmark Street Surgery is a purpose built surgery providing health care to all our patients. We have car parking facilities available opposite the entrance to the Surgery. It would be helpful if visitors to the Surgery use the car park to avoid congestion in Denmark Street.

 

Every patient registered at the Practice will be allocated a named GP who will be responsible for their care. You will be informed via a number of routes including text message, prescription note, verbal and on any routine letter we send you. If you have any queries, please contact us.

 

Denmark Street Surgery is a NO SMOKING area, this includes the buildings and the car park.

 


 

 

 

Disabled Access

 

There is disabled access patient toilets in both the annex and main building, we have dedicated car parking bays opposite the main doors.
To facilitate entry there are automatic doors to the front entrances and have wheelchair friendly waiting areas.

 


 

 

 

Zero Tolerance

 

We strongly support the NHS policy on Zero tolerance. Anyone attending the surgery that abuses any member of staff ot other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the pratice list. In extreme cases we may summon the police to remove offenders from the practice premises.

 


 

We can now offer you weekend appointments! do you have difficulty in attending due to work, childcare or carer issues? Please ask for information  

 


 

Please note the surgery will be closed from 12.00pm - 6.00pm on 

Thursday 19th October 2017 for protected learning time for our staff.

If you need medical advice during this time please telephone 111 and you will directed to the most appropriate service.

 


 

Did you know you don’t have to wait on the phone to speak to your GP surgery? Just like online banking, you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app.

 

You can choose to:

• Book and cancel appointments with your doctor or nurse online, when it suits you. Your surgery will choose which appointments can be booked online. • Order repeat prescriptions online. Some patients have found that they save money and time as they don’t need to make a special trip to their surgery to order repeat prescriptions.

• Look at part of your GP records online.

 

You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you may have without ringing your doctor.

 

You can already go online and see some of the information in your GP records, including your medications and allergies.

 

During the next year, you will be able to see even more. This will include illnesses, immunisations and test results. Each GP surgery will make this information available at different times, as their computer systems become ready.

 

Online services are free to use and are just another way of contacting your surgery. You can still ring them or go to your surgery in person like you do now.

 


 

Additional facilities are now housed in our annexe and you will find our Practice Nurse team working here.

 


 

There is a choice of Chemists in the immediate vicinity. Details of the Duty Chemist can be obtained from the Surgery, alternatively, details are published in local newspapers. There are good bus services to and from most areas of the town.

 


 

We had  489 Appointments in August 2017 classified as ‘Did Not Attend’ (DNA) i.e. the patient did not turn up for the appointment and did not contact the surgery in advance to cancel/change appointment

 

 


 

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