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Denmark Street Surgery
 Denmark Street Surgery

Denmark Street Surgery

Co Durham
Tel: 01325 460731

The introduction of the requirement for people to wear a face covering in shops from 24th July is intended to help prevent the spread of the Covid-19 virus.


There are certain groups of people who are exempt from this requirement and they include:

• children under the age of 11,

• people with disabilities

• those with breathing difficulties or

• those who are travelling with someone who relies on lip reading.


These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.


There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.


Please click the link bewow for further infomration and exemption cards for facial coverings.











Advice for everyone






British Sign Language (BSL) videos and how to contact NHS 111 are available: 


Easy to read: 


Other languages: 




What you can and can’t do

What to do if you have symptoms?



Self-isolation if you or someone you live with have symptoms? 


Advice for people at high risk




Advice for people at VERY high risk and their carers/ family members- What is shielding?


How to get assistance for food and medicines if Vulnerable with no social support

https://www.gov.uk/coronavirus-extremely-vulnerable- Advice on getting help for essentials such as food deliveries


Darlington Support Hub- Open 7 days per week. Tel 01325 405000 (support for essentials food etc)


 AgeUK: https://www.ageuk.org.u


Darlington Cares- Tel: 01325 406090 or http://darlingtoncares.co.uk/


Specific Medical conditions


Advice For Parents



Advice for informal carers who provide care for someone who is extremely vulnerable?



Mental wellbeing support during Coronavirus pandemic?





Feeling suicidal/ thoughts of self-harm or harming others?

  • Crisis Team Darlington (Adults) : 01388 452900
  • Samaritans (see below)
  • Child and Adolescent mental Health services- CAMHS- 0300 123 9296

Online Chat room or phone Apps

Telephone numbers (want to speak to someone)

  • Samaritans Tel: 116 123 or email jo@samaritans.org (response in 24 hours)
  • MIND Charity: 0300 123 3393
  • PAPYRUS (Prevention of young suicide):  0800 0684141
  • SANE- 0300 304 7000 OR www.sane.org.uk

Online self-help (Websites) 


Other Mental health resources for the young people


 1.       Kooth.com

 2.       ‘Headspace’ App or ‘Calm’ App- Smart phone

 3.       Darlington Samaritans Tel: 116 123 free from any phone or Tel 0330 094 5717

 4.       Mindfulness online https://www.nhs.uk/conditions/stress-anxiety-       depression/mindfulness/

5.       MIND Charity: 0300 123 3393


Domestic Violence


Emergency Response  

If anyone feels in danger, they should contact the police on 999. 

Key services in Darlington are as follows


Harbour – support and advice for families and individuals affected by abuse



Tel: 03000 20 25 25 (24 hours)


Family Help –confidential advice and refuge accommodation



Tel: 01325 364486



Further information

Further information from the government about support for victims of domestic abuse during the COVID-19 outbreak is available here


During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances.

Cruse share information - Coronavirus: dealing with bereavement and grief

Information for young people can be found at Child Bereavement UK and via the NHS Bereavement and young people

BSL Video can be found here.

Easy to read information can be found here.  

Sexual Health And Contraception Information

Guidance for women who need to access contraception and sexual health services during the COVID-19 pandemic. You can download it here

Looking after your mental health during the Covid-19 pandemic


Resource List for Young People

Local Darlington Support


- Listening Post & Darlington Mind Telephone Support


- Recovery College Online – Free information, coping techniques and courses




- Kooth.com – Free online emotional & well being support, with access to trained counsellors




- Healthwatch Darlington – Free information & signposting


Call: 01325 380145

Email: info@healthwatchdarlington

Text: 07525237723

- Darlington Borough Council - Free information




National text, telephone and online support

- Samaritans – Free listening telephone service


116 123

- Childline – Free helpline


0800 1111

- Youngminds – Online advice and information




- Shout – Text crisis messenger service


Text: 85258

- Beat – Eating disorder help and support




- The Mix – Free online advice and information (including group chat rooms)




- NSPCC – Help and information




- Change, Grow, Live - Help, information and tips





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