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Denmark Street Surgery
 Denmark Street Surgery
national health service

Denmark Street Surgery

Darlington
Co Durham
DL3 0PD
Tel: 01325 460731
Fax: 01325 362183
Email:denmark.street@nhs.net

Denmark Street Surgery have successfully formed a Patient Participation Group of patients registered with our Practice

 

The next PPG Meeting 17th October 2017 at 6:00pm

 

 

The Aims

The prime aim of the patient participation group is to involve a wide range of stakeholders and in particular patients in the design and delivery of services. The medical group sees the forum as an ideal opportunity to gain patients views and incorporate them in how they operate. It is used as a tool for continuous improvement.

 

Who is Involved?

The practice is represented by a Doctor and the Practice Manager Business Manager. There are also of course a number of patients and the group welcomes anyone who wishes to be involved.


The Meetings

The meetings are structured but informal and also informative.

 

Structured in that they have an agenda and minutes and actions so that they are effective and do not waste time. 

 

Informal so that anyone can feel comfortable and able to make a contribution.

 

Informative so that members of the group gain a lot of insight into what is happening and why. Also some of the frustrations that the practice experiences (the most obvious example is the number of "Did not attends").

 

The meetings are held bi monthly in the main building of the surgery and are publicised by the practice and we would encourage anyone interested to get involved.

 

Contact

If you would like any further information about our Patient Particiaption Group or would like to come along to one of our meetings please contact Practice Business Manager, Cherrie Hirst on 01325 460731.

 

This is your chance to work with us on services and facilities you believe your local health care provider should be delivering.


PPG Action Plan - now availabile

 

In conjunction with our PPG, we have come up with 3 priority areas to focus on and have produced an action plan to help improve these areas.  Please see the full report on our 'documents' page - Priority Area Planning 2015

 

 

PPG Meeting Minutes are also available on our 'documents' page

 

 

Friends & Family Test - data now available!

 

Please feel free to download below

 

Don't forget to complete a card when you next visit the surgery 

Thank you

 

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YOU SAID - WE SAID

August 2017

June 2017

May 2017

April 2017

March 2017

February 2017

January 2017

December 2016

November 2016

October 2016

September 2016

August 2016

June - July 2016

May 2016

 

 

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